Technical Support Specialist (Repair Devices) Job in Amsterdam

IT & Software Ontwikkelaar vacatures in Nederland

Bedrijfsomvang

<50

Bedrijfstype

Services

Ervaringsniveau

Regular

Soort baan

Full-Time

Taal

Duitse

Visumsponsoring

Nee

Vereisten

Vereisten:

### - You have successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline. - You possess proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness, or diagnostic equipment is advantageous. - You demonstrate strong technical acumen and effective problem-solving capabilities. - You are proficient in both Dutch and English (spoken and written); knowledge of Korean is a plus. - You are familiar with Microsoft Office applications; experience with ticketing or CRM systems is desirable. - You hold a valid Class B drivers license and are willing to travel occasionally. - We are seeking a solutions-oriented technician with a strong commitment to accuracy and customer satisfaction. - You live in the Amsterdam region. ###

Technologieën

CRM

Support

Verantwoordelijkheden

As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of medical devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include: - Performing repair and maintenance activities on medical devices, both on-site and in the workshop, adhering to the highest technical standards. - Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures. - Providing technical assistance to clients regarding device setup, system integration, and troubleshooting. - Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates. - Coordinating maintenance schedules and managing parts inventory in close cooperation with the internal team. - Conducting user training sessions—both online and on-site—on proper device operation and routine maintenance. ###

Omschrijving

- Start Date: As soon as possible. - This is a long-term position. - We offer an initial one-year employment contract, with the possibility of extension based on performance. - The salary ranges from €2,800 to €3,500, depending on experience and education. - There are opportunities for career development within an international and innovative work environment. - We provide a pension scheme and commuting allowance. - Additional perks include a birthday gift, subsidy for a sports membership, and language learning support in various languages. - We foster a collaborative and supportive team culture that contributes to a positive workplace atmosphere. - You can enjoy a freshly prepared lunch every Wednesday at our Amsterdam office.

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