Senior Business Application Engineer

- Responsible for laboratory software applications, in close collaboration with users and IT stakeholders. - Experience with LabVantage LIMS required, including hands-on configuration/development expertise; furthermore, experience with Genedata, Waters, Zontal, Environmental Monitoring Systems and/or Equipment Booking Systems is regarded as an advantage. - Budget spend responsible for these applications, including license management, realization of developments and roadmap progressions as required by business and shared by vendors. - Ensure validated state and continuous compliance of both GxP and non-GxP systems through system lifecycle activities, applying a risk-based approach, and be the systems SME during audits. - Configure, manage, and troubleshoot backend components of lab applications, including databases, file storage integrations, Cloud connectivity, Linux, Windows-based services, and scheduled jobs. - Ensure prioritization and correct & timely resolution of service tickets for user- and technical support, supported Research Digital Systems team members. - Responsible for system developments, enhancement and change requests, working closely with users, business leaders, software vendors, and other (IT) stakeholders. - Monitor and support interface connections between lab applications and enterprise IT systems (including AD authentication, file transfer protocols (e.g. SFTP), and API-based data exchanges). - Collaborate with internal IT infrastructure and security teams to ensure application environments meet cybersecurity and performance requirements and act as technical liaison during related incidents, investigations, and audits. - Ensure backup and restore and disaster recovery procedures are in place and tested, aligned with business continuity requirements and company policy. - Optimize workflows by proposing and implementing automation and scripting solutions (e.g. scheduled tasks, PowerShell). - Support software upgrade projects and backend migrations, including database versioning, license management, and patch coordination. - Collaborate with cross-functional teams to improve digital integration and data availability across the research organization.