IT & Software Developer jobs in the Netherlands
Technical Support Specialist - French & Dutch
€35.000 - 55.000
Undutchables
Westeinde 20A, Amsterdam
€35.000 - 55.000
Requirements
Must:
- Solid technical background combined with excellent communication skills.
- Proactive, detail-oriented, and committed to delivering top-tier customer support.
- Proven experience in a technical support role, ideally in a B2B or B2C environment.
- Strong understanding of technical products and the ability to explain complex concepts to a variety of audiences.
- Excellent communication skills in English, French C1/C2 level, and Dutch (B2+).
- Comfortable working independently and collaboratively within a team environment.
- Familiarity with ticketing systems and CRM software.
- Possession of a valid driver’s license and work permit for the Netherlands.
- Willingness to travel occasionally for on-site support and training.
- Living in the Amsterdam area or fixed plans to move there soon.
Responsibilities
- Respond to customer inquiries via phone and email, providing timely and effective solutions.
- Create and manage support tickets in the system to track customer interactions and issues.
- Guide clients in selecting and correctly installing products, ensuring optimal use and functionality.
- Conduct training sessions for users on product features, including hands-on demonstrations of wiring and configuration.
- Analyze reported issues and test products to verify functionality and troubleshoot potential defects.
- Occasionally visit installation sites to assist installers or provide on-site training to end users.
Description
We are looking for a Technical Support Specialist who will play a pivotal role in assisting clients across the Wallonia region with technical inquiries related to our products and online management portal. Our company offers a modern office in Amsterdam, the ability to work from home two days per week, and a competitive salary ranging from EUR 2800-3200 gross based on a 40-hour work week. We provide 28 holidays, a pension plan, travel reimbursement, thorough onboarding and growth opportunities, as well as team outings including a yearly work event in France.
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You can find IT Support Engineer salaries in the Netherlands here.
How many IT Support Engineer jobs are in the Netherlands?
Currently, there are 374 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the Netherlands a good place for IT Support Engineers?
The Netherlands is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the Netherlands?
TrailBlazers, KB, nationale bibliotheek, Visual Reality, Online Payment Platform, PanCompany B.V., Kamer van Koophandel, Maxdoro among others, are currently hiring for Support roles in the Netherlands.
The company with most openings is Veneficus as they are hiring for 37 different IT Support Engineer jobs in the Netherlands. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Veneficus as they are hiring for 37 different IT Support Engineer jobs in the Netherlands. They are probably quite committed to find good IT Support Engineers.