Program Architect, Salesforce

- Define and drive the architectural vision for Salesforce across Agile Release Trains, ensuring alignment with business goals and long-term platform sustainability - Promote use of standard Salesforce capabilities, challenge business requirements constructively by asking “why,” and seek continuous improvements to the existing landscape - Align teams and suppliers around shared architectural direction, ensuring consistent design principles across Service Cloud (core), with Field Service as valuable extensions - Evaluate and guide architectural decisions that balance scalability, performance, compliance, and maintainability - Guide solution exploration and evaluate technology options for feasibility and fit - Lead prioritization of architectural enablers and technical debt reduction items - Ensure solution designs address scalability, security, compliance, and user needs - Mentor Service Architects and facilitate cross-team architectural alignment - Ensure architectural documentation is clear, current, and shared (e.g., in Confluence/JIRA) - Coordinate with suppliers and partners to align vendor solutions with architecture goals - Work with the Enterprise Architect to ensure the right fit of Salesforce in the overall landscape of the company - Stay current on Salesforce platform updates and industry trends - Promote reuse of patterns and solutions, simplify where possible, and challenge complexity - Support a culture of architectural thinking and continuous learning - Deliver continuous improvement of the existing Salesforce landscape with (cost) efficiency, quality and security in mind