IT & Software Developer jobs in the Netherlands
Service Designer
€56.736 - 77.196
Eindhoven University of Technology
De Zaale, Eindhoven
€56.736 - 77.196
Requirements
Must:
- Bachelors or Masters degree in the field of Service, Industrial or Interaction Design
- At least 3 years of experience as a service designer, preferably within a large organization.
- Strong portfolio demonstrating experience in service design methodologies and user research
- Proven ability to make complex information accessible, insightful and user-friendly
- Experience in facilitating workshops and managing stakeholder relationships
- Strong analytical and creative problem-solving skills
- Excellent written and verbal communication skills in both Dutch and English.
- Someone who sees opportunities, is independent and proactive, driven by intrinsic motivation.
- Organizational sensitivity.
- A team player with a flexible and creative mindset.
- Familiarity with Agile methodologies such as Scrum/KANBAN.
Responsibilities
- Define user experience goals, usability requirements, and evaluate vendors from a service perspective during the tendering process.
- Lead service design initiatives to improve the service management experience across our departments.
- Create and maintain a holistic view of services and touchpoints, creating improvement concepts supported by UX research and clear prioritization of user and business needs.
- Advocate the user perspective through contextual research and drive customer-centric approaches.
- Apply service design tools-including journey frameworks, customer journeys, needs-based profiles, and service blueprints-to map current and future states.
- Facilitate co-creation workshops with stakeholders and technical teams to align product capabilities with user needs and transform insights into concrete improvements.
- Design and optimize both digital and in-person support touchpoints.
Description
We are an internationally renowned university, TU/e, dedicated to training the engineers of the future and advancing science and technology for a better world. Our lively campus is home to a diverse community of over 4,000 employees and 13,000 students. As we transition to a new Enterprise Service Management (ESM) platform aimed at enhancing service delivery across departments such as HRM, Student Support, and IT, we are looking for passionate individuals to join our transformational journey. We offer a competitive salary, excellent benefits, and a dynamic work environment, all within walking distance of our green campus.
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You can find UX, UI Designer salaries in the Netherlands here.
How many UX, UI Designer jobs are in the Netherlands?
Currently, there are 397 UX, UI openings. Check also: Figma jobs, Sketch jobs - all with salary brackets.
Is the Netherlands a good place for UX, UI Designers?
The Netherlands is one of the best countries to work as a UX, UI Designer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for UX, UI Designer jobs in the Netherlands?
Visual Reality, TrailBlazers, KB, nationale bibliotheek, Velthuis kliniek, ZGR, Heuver Bandengroothandel, Xpert Clinics among others, are currently hiring for UX, UI roles in the Netherlands.
The company with most openings is Boston Consulting Group as they are hiring for 15 different UX, UI Designer jobs in the Netherlands. They are probably quite committed to find good UX, UI Designers.
The company with most openings is Boston Consulting Group as they are hiring for 15 different UX, UI Designer jobs in the Netherlands. They are probably quite committed to find good UX, UI Designers.