Nederlandstalige Technical Architect

- Define Platform Architecture: Own the end-to-end technical architecture for the ServiceNow platform, ensuring the solution is scalable, maintainable, secure, and performs optimally across all implemented and planned modules. - Solution Design: Lead the design and development of High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex ServiceNow implementations, including multi-instance, global, or highly integrated environments. - Strategic Alignment: Translate strategic business objectives and technology requirements into concrete, actionable architectural blueprints for the ServiceNow platform. - Module Expertise: Apply deep knowledge of multiple ServiceNow modules to design cross-functional solutions and ensure proper data model alignment (e.g., CSDM). - Establish Governance: Define, implement, and lead the technical governance processes (e.g., Design Authority Board) to review and approve all major platform changes, custom application development, and technical designs. - Best Practices: Enforce ServiceNow best practices, design standards, and development guidelines to minimize technical debt and ensure the Now Platform remains evergreen. - Risk Management: Conduct technical risk assessments and provide architectural assurance for complex projects, ensuring compliance with security protocols, data governance, and regulatory requirements. - Integration Framework: Design and govern secure, high-performance integration patterns (e.g., REST/SOAP APIs, IntegrationHub) between ServiceNow and other enterprise applications, cloud services, and third-party systems. - Data Architecture: Lead the definition and governance of the ServiceNow data model, including the Configuration Management Database (CMDB) and Common Service Data Model (CSDM), ensuring data integrity and quality. - Technical Authority: Act as the ultimate technical escalation point, resolving complex architectural, performance, and security challenges. - Mentorship: Coach, mentor, and provide technical guidance to Solution Architects, Developers, and Implementation teams, fostering technical excellence within the practice. - Stakeholder Communication: Present technical strategies, architectural decisions, and platform roadmaps to a variety of audiences, including C-suite executives, business leaders, and technical teams. - Supports pre-sales activities including scoping, compilation of estimates and generation of statement of work documents.